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Are you a Real Estate Professional?
Bayview has a dedicated Short Sale team and hotline to help you get offers evaluated quickly and facilitate smooth closings.
Learn how we can help you
and your clients
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Have you been affected by recent severe weather?
If your loan is serviced by Bayview Loan Servicing and your property has suffered damage, and/or your ability to make payments has been affected please use the following numbers for insurance and payment assistance.

For property damage - you may report your claim 24 hours a day, 7 days a week, by calling 1-877-926-1123. You may also call to speak to a customer service representative from Monday through Friday, 8:30 AM to 6:00 PM Eastern Standard Time, by calling 1-877-926-1123. If contacting us by email, please write to ClaimsReporting@bayviewloanservicing.com.

For payment issues and questions - let us know your situation by calling 1.800.457.5105 Monday – Friday 8 am to 9 pm ET.


Residential and Commercial Customer Service Mailing Addresses.
Always include your loan number whenever you call or write to us.

Mail

Mail Payments to:
Bayview Loan Servicing, LLC
62516 Collection Center Drive
Chicago, IL 60693
Mail Property Tax Bills to:
Bayview Loan Servicing, LLC
ATTN: Tax Department
4425 Ponce de Leon Boulevard, 5th Floor
Coral Gables, FL 33146
Mail Overnight Payments to:
Bayview Loan Servicing, LLC
62516 Collection Center Drive
Chicago, IL 60693
Mail Payoff Checks to:
Bayview Loan Servicing, LLC
ATTN: Cashiering Department
4425 Ponce de Leon Boulevard, 5th Floor
Coral Gables, FL 33146
Mail General Correspondence to:
Bayview Loan Servicing, LLC
ATTN: Customer Service Department
4425 Ponce de Leon Boulevard, 5th Floor
Coral Gables, FL 33146
Mail Loss Draft Correspondence to:
Bayview Loan Servicing, LLC
ATTN: Loss Draft Department
5225 Crooks Road
Troy, MI 48098-2823
Insurance and Binder Inquiries:
Bayview Loan Servicing, LLC
Its Successors and/or Assigns
P. O. Box 5933
Troy, MI 48007-5933
Phone: 1.877.826.4419
Fax: 1.248.824.7960
Monday – Friday 8 am to 7 pm ET.

Online


Phone

If you have any additional questions and would like to contact one of our Company representatives at our Customer Service Department, please call 1.800.457.5105. Our hours of operation are
Monday – Friday 8 am to 9 pm ET.

Errors and Information Requests

If you feel Bayview has made an error in the servicing of your loan, please contact us by filling out our online form.

Online Form

Or contact us by mail:
The following mailing address must be used for all Error Notices and Information Requests:

Bayview Loan Servicing, LLC
Attn: Customer Support
4425 Ponce de Leon Boulevard, 5th Floor
Coral Gables, FL 33146

Please include the following information:
  • Full Name
  • Contact Phone Number
  • Your Bayview Loan Number
  • Explanation of your complaint
  • Names of Bayview representatives you've spoken with
  • Date and time of conversations


It is the policy of Bayview Loan Servicing, LLC to provide services without regard to race, color,
religion, national origin, ancestry, age, sex, familial status, physical handicap or disability.
The information in this web site is made available with the understanding that Bayview Loan Servicing, LLC and its affiliates use reasonable care in providing information but cannot guarantee accuracy or completeness. Information is provided with no warranty, express or implied, and all such warranties are expressly disclaimed. We assume no liability for any loss, damage or expense from errors or omissions in these materials, whether arising in contract, tort or otherwise. This information is proprietary and its acquisition, copying, transmittal or use by unauthorized parties is strictly prohibited.

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